REFUND POLICY

1. All Sales Are Final

At Naughty Dough, we take great pride in the quality of our products. Due to the perishable nature of our cookie dough, all sales are final, and we do not accept returns or exchanges. Once your order has been placed, it cannot be canceled or refunded.

2. Damaged or Not Frozen on Arrival

While we strive to ensure your cookie dough arrives in perfect condition, we understand that issues can occasionally arise during shipping. If your package arrives damaged or not frozen, please contact us immediately so we can make it right.

• Contact Us: Email us at hello@naughtydoughco.com within 48 hours of receiving your package.

• Information Needed: Please include your order number, a description of the issue, and photos of the damaged or thawed items.

• Resolution: We will review your case and, if eligible, will provide a replacement or offer a refund.

3. No Refunds for Incorrect Addresses or Delivery Issues

Please double-check your shipping address before placing your order. We cannot offer refunds for orders that are lost, stolen, or delayed due to incorrect addresses provided by the customer or delivery issues once the package is marked as delivered by the carrier.